• Karissa Warmack

Groundhog Day - When Your Enterprise Technology is Going Nowhere Very Quickly

Between the fireworks, festivals and parades during this holiday weekend, we found some time to binge watch a few movie favorites. Sure, it’s hard to resist Jaws and Independence Day, but we couldn’t pass up the classic Groundhog Day from the 1990s (our childhoods, we insist!). If you need a plot refresher: Phil, played by Bill Murray, relives Groundhog Day many times, beginning each day with a radio announcement that “It’s Groundhog Day!” After a series of reckless behaviors, he decides to use his knowledge from previous loops to help the people around him and ultimately escapes February 2nd with a change of heart.

While you may think that this has nothing to do with an ERP deployment, hear us out: many CIOs report that their team’s time and energy goes into projects that are ultimately unrealized. Remember, over $200B is spent annually on enterprise & ERP software licensing and the services to implement them. As a consultant, if you feel that your strategy sometimes leads to all work and no results, then keep an eye out for these culprits that put you in a dead-end loop:

Endless messaging.

Whether bound in the classic email chain or in an awkward group chat on Slack, the convenience of instant messaging can turn sour when players become all talk (or, in these cases, type) and no action. We recommend stepping up your engagement and requirements gathering strategy. It’s far more productive to gather your project requirements in a digital format that gives you the ability to capture hundreds of ideas in minutes. It’s far more effective to use a system that preserves nearly every interaction, every idea and every requirement in a re-usable – and highly proprietary way.

Change management.

It’s important to recognize that it’s an absolute necessity when implementing a new ERP solution. The ability to effectively manage change may very well be the most important skill that executives, managers and employees need to master. Business transformations through ERP will not take place without effectively managing change across three key organizational areas: people, process and technology. Even cloud-based ERP requires change management.

Unrealistic expectations.

Many failed projects were caused by unattainable timelines and/or budgets, while successful clients begin with realistic expectations and adjusted them (as needed) during the project. (In fact, studies show that about 25% of enterprises admitted to unrealistic expectations as a key driver to ERP failure.) Chances are that your clients don’t have a realistic view of all the resources, tasks, budgetary line items and internal requirements that are needed to make their project successful.

It’s important to create a realistic implementation plan, timeline, resource allocations and budget based on your client’s needs. This is an area that an automated ERP deployment tool can help. With Group Systems Enterprise Software Deployment Automation solution, we eliminate the need for manual, spreadsheet-based engagement and provide purpose built templates for selection, deployment and management of your client’s ERP solution.

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